Cake World USA ("Cake World", "we", "us", "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose and protect the personal information you provide when interacting with our website, our sample box program and our wholesale services (collectively, the "Services").
1.Who we are
Cake World USA is a B2B wholesale dessert supplier based in Phoenix, Arizona, servicing hospitality businesses across the United States. For any privacy-related question you can contact us at info@cakeworldusa.com.
2.Information we collect
We collect information you voluntarily submit through our forms — including business name, contact name, email, phone number, business address, business type, estimated volume and any additional message you choose to share. When you browse our site we may also collect standard technical information such as IP address, browser type, device information, referring pages and interaction patterns via cookies and similar technologies.
3.How we use your information
We use the information you provide to (a) respond to quote and sample box requests, (b) send you the pricing, catalog and logistics information you asked for, (c) manage the business relationship if you become a client, (d) improve our website and services, and (e) comply with our legal obligations.
4.Legal basis (GDPR / applicable state laws)
Where applicable, we process personal data based on (i) your explicit consent, (ii) the necessity to perform a contract or take steps at your request prior to entering a contract, (iii) our legitimate interest to develop our B2B activity, and (iv) our legal obligations.
5.Sharing your information
We do not sell your personal information. We may share your information with trusted service providers strictly to operate the Services — including our email provider (Resend), our database and hosting providers, and our shipping and logistics partners. All providers are bound by confidentiality obligations.
6.Data retention
We retain quote and sample box request data for as long as the commercial relationship is active and for a reasonable period afterwards for administrative, tax and legal purposes. You may request deletion of your data at any time by writing to info@cakeworldusa.com.
7.Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete or export your personal information, restrict or object to certain processing, and withdraw consent. To exercise any of these rights, please contact us at the email above.
8.Security
We implement industry-standard security measures — including encrypted connections (HTTPS), hashed passwords for administrative access and access-controlled databases — to protect your information. No method of transmission over the Internet is 100% secure and we cannot guarantee absolute security.
9.International transfers
Your information is stored on servers located in the United States. By using our Services from outside the U.S., you consent to the transfer of your information to the United States.
10.Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the most recent revision. We encourage you to review the policy periodically.
11.Contact
For any questions about this Privacy Policy or the way we process your information, contact us at info@cakeworldusa.com — Phoenix, AZ, United States.